Crystal Dugger
Authored Items
Videos
How to get the support you need. Crystal Dugger recommends ways to cultivate relationships with stakeholders that will result in better outcomes.
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Videos
Crystal Dugger describes how the ideal team should work for the benefit of the patient and to secure the highest quality of care.
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Videos
Crystal Dugger states that oncology navigation is critical to the deployment of complex, value-based care.
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Videos
Crystal Dugger offers insight on the business philosophy of Sarah Cannon (HCA) and the elements of a successful program.
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Videos
Crystal Dugger suggests why it might be challenging to get key people onboard and suggests how to change that. Read More ›
Videos
Crystal Dugger warns administrators to avoid “scope creep” by having their navigators take on too many tasks; she says the navigator’s focus must always be on the patient.
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Videos
Crystal Dugger stresses the necessity of standardizing and quantifying the value of a navigation program to the institution.
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Videos
What does it take to sustain a navigation program for years to come? Crystal Dugger lists the most important ones for long-term sustainability. Read More ›