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2023 Guide to Patient Support Services

Merck

2023 PSS Guide

Merck Helps/Merck Access Program

Merck Helps
800-727-5400
Merck Access Program
855-257-3932

Merck Helps offers a full suite of support services, including the Merck Patient Assistance Program, the Merck Access Program, and the Merck Co-pay Assistance Program.

The complete list of Merck oncology drugs and their patient support programs is provided in the Table.

Merck Helps

Merck Patient Assistance Program

This private and confidential program provides certain products free of charge for up to 1 year to eligible individuals, primarily the uninsured, who could otherwise not afford needed Merck medicines. Patients may be eligible for assistance if they:

  • Are legal residents of the United States or its territories
  • Have no pharmaceutical insurance coverage (patients who do not meet the insurance criteria may still qualify for the Merck Patient Assistance Program if they attest that they have special circumstances of financial and medical hardship, and the income meets the program criteria)
  • Meet specified financial criteria and cannot afford to pay for medication
  • Have a physician/prescriber who has determined that a Merck product may be appropriate for treating their disease.

Click here to enroll your patient in the Merck Patient Assistance Program, and select the prescribed drug from the menu.

Merck Access Program

This program provides eligible patients who have been prescribed Emend for oral suspension or Keytruda with access and support services, including insurance coverage and benefits investigations, prior authorizations, and appeals; reimbursement; copay assistance for Keytruda; as well as referrals to the Merck Patient Assistance Program.

Merck Co-pay Assistance Program

Some patients may also be eligible for copay assistance. This program may be available to patients who:

  • Have private health insurance that provides coverage for Keytruda
  • Have been prescribed Keytruda for an FDA-approved indication
  • Are residents of the United States or Puerto Rico
  • Who meet certain financial requirements.

Click here to enroll your patient in the Merck Access Program, including the Merck Co-pay Assistance Program.

TABLE Merck Oncology/Supportive Care Drugs

Drugs
Indications
Patient support programs

Drug
Emend capsules (aprepitant)
Indications
Nausea and vomiting caused by chemotherapy
Patient support program

Drug
Emend for oral suspension (aprepitant)
Indications
Nausea and vomiting caused by chemotherapy
Patient support programs

Drug
Emend for injection (fosaprepitant)
Indications
Nausea and vomiting caused by chemotherapy
Patient support program

Drug
Keytruda (pembrolizumab)
Indications
Patient support programs

Drug
Noxafil (posaconazole) delayed-release tablets
Indications
Invasive Aspergillus and Candida infections associated with hematologic cancer or stem-cell transplantation
Patient support program

Drug
Noxafil (posaconazole) oral suspension
Indications
Invasive Aspergillus and Candida infections associated with hematologic cancer or stem-cell transplantation
Patient support program

Keytruda (pembrolizumab) Indications

Unresectable or metastatic melanoma; adjuvant treatment of melanoma with lymph node involvement after complete resection; first-line treatment in combination with pemetrexed and platinum chemotherapy for metastatic nonsquamous non–small-cell lung cancer (NSCLC), with no EGFR or ALK genomic tumor aberrations; first-line in combination with carboplatin and either paclitaxel or paclitaxel protein-bound for metastatic squamous NSCLC; first-line, single agent for NSCLC expressing PD-L1 as determined by an FDA-approved test, with no EGFR or ALK genomic tumor aberrations, and is stage III where patients are metatstatic or not candidates for surgical resection or definitive chemoradiation; monotherapy for metastatic NSCLC whose tumors express PD-L1 as determined by an FDA-approved test, with disease progression on or after platinum-containing chemotherapy; first-line in combination with platinum and fluorouracil for metastatic or unresectable, recurrent head and neck squamous-cell carcinoma; first-line, single agent for metastatic or unresectable, recurrent head and neck squamous-cell carcinoma whose tumors express PD-L1 as determined by an FDA-approved test; monotherapy for recurrent or metastatic head and neck squamous-cell carcinoma with disease progression on or after platinum-containing chemotherapy; relapsed or refractory classical Hodgkin lymphoma in adult patients; refractory classical Hodgkin lymphoma, or classical Hodgkin lymphoma that has relapsed after 2 or more lines of therapy in pediatric patients; refractory primary mediastinal large B-cell lymphoma in adult and pediatric patients who have relapsed after 2 or more prior lines of therapy; locally advanced or metastatic urothelial carcinoma in patients who are not eligible for platinum-containing chemotherapy, or who have disease progression during or following platinum-containing chemotherapy or within 12 months of neoadjuvant or adjuvant treatment with platinum-containing chemotherapy; Bacillus Calmette-Guerin (BCG)-unresponsive, high-risk, non–muscle-invasive bladder cancer with carcinoma in situ with or without papillary tumors in patients who are ineligible for or have elected not to undergo cystectomy; for the treatment of adult and pediatric patients with unresectable or metastatic, microsatellite instability-high (MSI-H) or mismatch repair deficient (dMMR) solid tumors that have progressed following prior treatment and who have no satisfactory alternative treatment options; unresectable or metastatic MSI-H or dMMR colorectal cancer; first-line in combination with trastuzumab, fluoropyrimidine- and platinum-containing chemotherapy for locally advanced unresectable or metastatic HER2-positive gastric or gastroesophageal junction (GEJ) adenocarcinoma; locally advanced or metastatic esophageal or GEJ carcinoma that is not amenable to surgical resection or definitive chemoradiation either in combination with platinum- and fluoropyrimidine-based chemotherapy or as a single agent after 1 or more prior lines of systemic therapy for patients with tumors of squamous-cell histology that express PD-L1 as determined by an FDA-approved test; in combination with chemotherapy with or without bevacizumab, for the treatment of patients with persistent, recurrent, or metastatic cervical cancer whose tumors express PD-L1 as determined by an FDA-approved test; recurrent or metastatic cervical cancer with disease progression on or after chemotherapy whose tumors express PD-L1 as determined by an FDA-approved test; hepatocellular carcinoma in patients who have been previously treated with sorafenib; recurrent locally advanced or metastatic Merkel-cell carcinoma in adult and pediatric patients; first-line in combination with axitinib for advanced renal-cell carcinoma in adult patients; first-line in combination with lenvatinib for advanced renal-cell carcinoma; adjuvant treatment of patients with renal-cell carcinoma at intermediate-high or high risk of recurrence following nephrectomy or nephrectomy and resection of metastatic lesions; in combination with lenvatinib, for advanced endometrial carcinoma that is not MSI-H or dMMR, for patients who have disease progression following prior systemic therapy in any setting and are not candidates for curative surgery or radiation; as a single agent for treatment of patients with advanced endometrial carcinoma that is MSI-H or dMMR as determined by an FDA-approved test who have disease progression following prior systemic therapy in any setting and are not candidates for curative surgery or radiation; adult and pediatric patients with unresectable or metastatic tumor mutational burden-high solid tumors, as determined by an FDA-approved test, that have progressed following prior treatment and who have no satisfactory alternative treatment options; recurrent, metastatic, or locally advanced cutaneous squamous-cell carcinoma that is not curable by surgery or radiation; high-risk early-stage triple-negative breast cancer in combination with chemotherapy as neoadjuvant treatment, and then continued as a single agent as adjuvant treatment after surgery; locally recurrent unresectable or metastatic triple-negative breast cancer in combination with chemotherapy, where tumors express PD-L1 as determined by an FDA-approved test

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