Katherine Sharpe, SVP ACS explains how to evaluate what makes an ideal navigation program.
Katherine Sharpe, SVP ACS, discusses how to establish and sustain a navigator program that is in the best interests of the patient and benefits the care system.
Katherine Sharpe, SVP ACS, explains how oncology navigation helps to remove barriers to care and improves patient outcomes.
How to get the support you need. Crystal Dugger recommends ways to cultivate relationships with stakeholders that will result in better outcomes.
Crystal Dugger suggests why it might be challenging to get key people onboard and suggests how to change that.
What does it take to sustain a navigation program for years to come? Crystal Dugger lists the most important ones for long-term sustainability.
Crystal Dugger describes how the ideal team should work for the benefit of the patient and to secure the highest quality of care.
Crystal Dugger warns administrators to avoid “scope creep” by having their navigators take on too many tasks; she says the navigator’s focus must always be on the patient.
Crystal Dugger stresses the necessity of standardizing and quantifying the value of a navigation program to the institution.
Crystal Dugger offers insight on the business philosophy of Sarah Cannon (HCA) and the elements of a successful program.